Thank you for choosing PERCUSSION PLAY BALTICS! We are committed to providing efficient and reliable shipping services to ensure that your order is delivered smoothly. Below are our shipping terms and conditions to help you understand the shipping process and related information.

1. Shipping Range
PERCUSSION PLAY BALTICS specializes in providing shipping services to customers in Lithuania and the Baltic region. We deliver to all major cities and surrounding areas.

2. Shipping Companies
We work with the following local shipping companies in Lithuania to ensure that you have a high-quality delivery service:

DPD Lietuva: Provides standard and expedited delivery services throughout the country.

TNT: Suitable for orders that need to be delivered quickly, especially commercial orders.

Lietuvos paštas (Lithuanian Post): Provides affordable mail and small parcel delivery services.

3. Shipping Methods and Delivery Times
We offer the following shipping methods:

Standard Shipping:

The estimated delivery time is 5 working days, applicable to all cities and regions in the country.
For remote areas, the delivery time may be extended to 7 working days.
Expedited Shipping:

The estimated delivery time is 2 business days, applicable to cities and major areas only.
Please note that shipping time may be affected by weather, public holidays or other unpredictable factors.

4. Shipping Costs
Shipping costs will be calculated based on the weight of the order and the destination. All shipping costs will be clearly displayed at checkout. 

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email, which you can use to track the status of your package in real time on the shipping company’s website.

6. Shipping Insurance
We provide basic shipping insurance for all orders. If your package is lost or damaged in transit, please contact us within 24 hours after receiving the package and we will assist you in processing the claim.

7. Customer Service
If you have any questions about shipping-related issues, please contact our customer service team by email ([email protected]) or phone (+370 52685679). We are always happy to help you.

Thank you for choosing PERCUSSION PLAY BALTICS, we look forward to providing you with quality products and services!